If you're facing issues with your app, there's a simple step you can try first: restart the app. However, if that doesn't resolve the problem, you can attempt a hard reset of the app.
Here's what you can do:
Delete the app from your device.
Shut down your device to ensure any conflicting local settings are cleared.
Start your device again.
Download the app from either the Apple App Store or Google Play Store.
Check if the issue persists after reinstalling the app.
If these steps don't resolve your problem, please don't hesitate to contact us. We're here to assist you further and find a solution together.